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What payment methods do you accept? |
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- VISA
- MasterCard
- Discover
- American Express
- Diners Club credit cards
- Paypal
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Paypal account is info@netlighters.com |
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What shipping methods do you use? |
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NetLighters.com has partnered up with the United Parcel Service (UPS) and United Postal USPS for all of its shipping needs. We guarantee next business day processing and shipping of all orders received. So your package will be in the hands of the UPS and USPS by the next business day following the placement of your order!
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UPS 5.95 Plus Add $0.50 each additional Item
Priority USPS 4.95 Plus Add $0.50 each additional Item
Next Day Air 23.00 Plus Add $2.00 each additional Item
2nd Day Air 16.00 Plus Add $0.50 each additional Item
3rd Day Air 11.00 Plus Add $0.50 each additional Item
(Lighters are not shipped with Butaine fluid using any Air shipment menthod) ! |
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How should I track my UPS Packages? |
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NetLighters.com will send you a confirmation e-mail with the UPS tracking number once the package has been processed by UPS:
UPS Tracking information: |
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What is the repair Policy? |
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Products for repair are supposed to be shipped directly to the manufacturers. Following are the manufaturer's addresses:
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Zippo Products Repairs
visit the zippo repair page: http://www.zippo.com/about/cservice/repairkit.html
Zippo Manufacturing Company Attention: Repair Clinic 1932 Zippo Drive Bradford, PA 16701
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Lucienne Products Repairs
1. Please empty the fuel from lighter before shipping.
2. Send $4.95 for shipping and handling.
EWTC Repair Center
PO Box 1160 Highland Park Illinois 60035-1160 |
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Warranties. What kind of warranty do you offer on your lighters? |
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All of our products come with a manufacturer's waranty. If you have more specific questions about warranties, or would like a copy of a specific manufacturer's warranty, please email us and we will be happy to provide you with this information. |
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Does NetLighters.com ship to PO Boxes? |
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Since UPS does not ship to PO Boxes, we cannot ship to PO Boxes. If you place an order and specify a PO Box as the shipping address, we will contact you via e-mail requesting an alternative shipping address. |
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I live outside of the United States. Can you ship to me? |
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NetLighters.com only ships to domestic addresses within the United States at the present time only. |
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Do you offer wholesale distribution services? |
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NetLighters.com is strictly a retail operation and cannot engage in wholesale contracts at the present time |
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Do you accept checks or money orders? |
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NetLighters.com does not acept checks or money orders at the present time. |
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Do you offer custom engraving or giftwrapping of lighters? |
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Not at the present time. However, NetLighters.com is committed to guaranteeing you the lowest prices on the Internet! |
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The images on your site are really tiny. Do you have any larger images that reveal the detail of the lighter? |
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To see a larger image of the lighter or other product, simply click on the image and the enlarged version of the picture will appear. (The pictures initially display in a small size to conserve space on the webpage.) |
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Zippo and the Zippo logo are registered trademarks of Zippo Manufacturing Co., Bradford, PA USA. All rights reserved. All Zippo Manufacturing catalog images and text, as well as preceding years' images and text, are the sole property of Zippo Manufacturing, Bradford, PA USA. Used by permission of Zippo Manufacturing. All rights reserved |
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