|  | | | Home >> Returns & Repairs |  |  | Returns & Repairs |
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You can return your product. Please email info@netlighters.com to receive a
RETURN AUTHORIZATION (which must be included with your return for your return to be correctly processed).
Products can ONLY be returned in UNOPENED & UNUSED condition. All returns must be made within 30 days of delivery. Shipping charges can not be refunded. Restocking fee(s) may apply. Damaged, defective and misshipped items can be returned for replacement, only.
All the return and exchange address:
PO Box 1160 Highland Park Illinois 60035-1160
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| Repair Policy : |
Products for repair are supposed to be shipped directly to the manufacturers. Following are the manufaturer's addresses:
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| Zippo Products : |
Please visit the zippo repair page:
http://www.zippo.com/about/cservice/repairkit.html
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| Zippo Manufacturing Company :
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| Attention: Repair Clinic 1932 Zippo Drive Bradford, PA 16701 |
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| Lucienne Products Repairs |
1. Please empty the fuel from lighter before shipping.
2. Send $5.95 for shipping and handling. |
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| EWTC Repair Center
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| PO Box 1160 Highland Park Illinois 60035-1160 |
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| Privacy |
| What is NetLighters.com, Inc policy with respect to the privacy of information it collects from its users? |
| We do not sell or rent our customer lists to 3rd party marketers. |
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